In the end they decided that they would, in their words, make me a "generous" offer, and would reinstate my Pro Tools 12 license for $99 so that I wouldn't have to pay full price for a perpetual license (which I previously owned!). I spent almost 6 months arguing with them about it, but they would not budge.
Avid would not give it back and said that at the end of the subscription period I would either have to subscribe again, buy another perpetual license or go back to Pro Tools 11, (which I also have a Perpetual license for). To cut a long story short, in the process of buying a subscription back then, I ended up losing the Pro Tools 12 "Perpetual" license. I also thought a perpetual license was a license that would never expire, boy was I wrong! When it came time to renew in 2017, I unfortunately misunderstood their plans/upgrades/smoke and mirror packages and picked up a one year subscription (thinking that the word 'subscription' meant that when the subscription period ended, that I would get to keep everything up until that point, just like a magazine subscription for example). I previously had a Pro Tools 12 perpetual license in 2016. (Apple's absurdly overpriced new Mac Pro is a separate piece of the Pro Tools puzzle, but the Apple story is similar to the Avid one in my opinion). It is possible that I have my facts wrong and they may have changed the reinstatement policy in the recently announced pricing updates, but it really seemed like the final straw for me so I've opted to try to do everything in Cubase on PC.
So if you just want to bump up a version every three years they are going to bleed you for a thousand bucks.
PRO TOOLS BUY UPGRADE
But where they REALLY F*&^ you over is if you let your upgrade and support plan lapse, because if that happens and you don't have an active one they charge (I believe) $999 to reinstate it.
PRO TOOLS BUY UPDATE
The reason being that after the first year they charge $399/year for the upgrade and support plan, which seems pretty steep especially after they delayed a compatibility update by five months earlier this year. I bought a Pro Tools Ultimate perpetual license earlier this year but I realized it was a mistake and ended up selling it.
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